All Users
๐ Ratings &ย Reviews
Reputation isnโt bought. Itโs built.
Background
Why
You canโt build a trusted ecosystem without receipts.
Estate agents get away with poor service because thereโs no system of record.
F.estate changes that.
Every interaction โ from jobs to leases to viewings โ feeds into a userโs profile, building a public and private record that helps everyone make better decisions.
What
Every user on F.estate has a reputation profile, made up of:
- โญ Star ratings from other users (tenants, landlords, staff)
- ๐ Written feedback at key lifecycle points (post-job, post-lease, etc.)
- ๐ Auto-generated stats (punctuality, agreement rate, payment history punctuality)
- ๐งพ Verified transaction history (did the job get paid? did the lease close without problems?)
How it works
๐ Review opportunities
You'll be given the opportunity to leave a review at certain points throughout your journey in the system.
๐ System oversight
The system automatically generates and tracks certain metrics which are surfaced as system-generated ratings (for example, whether they are on time with payments).
๐ฌ Reply to reviews
If you need to reply to a review you can leave your side of the story or simply offer a thank you.
User Benefits
๐ No Guesswork
No more โtrust your gut.โ Every user builds a profile that reflects how they actually operate.
๐ Visibility drives quality
Users with better ratings stand out โ and get rewarded with more offers, jobs, or trust.
๐ค Incentives to be decent
The system nudges better behaviour. Ghosting, scams, and sloppiness show up โ and follow you.