All Users

๐Ÿ“ฃ Reporting

Something feel off? Say so โ€” weโ€™ll take it from there.

Background

Why

Renting is high-stakes. When things go wrong โ€” fraud, harassment, illegal activity โ€” itโ€™s easy to feel alone or unsure of what to do.

Whether itโ€™s a dodgy job, an aggressive message, or a tenant putting your property at risk, F.estate gives every user a safe, clear path to flag concerns.

No drama. No retaliation. Just evidence, context, and a team that handles it from there.

What

A Report allows any user to formally raise an issue tied to something on the platform. Reports can be:
- โš ๏ธ User-related (harassment, abuse, identity fraud)
- ๐Ÿงพ Transaction-related (suspicious invoices, job scams)
- ๐Ÿ  Property-related (illegal use, unsafe conditions)
- ๐Ÿ’ฌ Message-related (threats, abuse, coercion)

Reports are connected to the exact object in question โ€” a lease, a job, a message, a rating, even an offer โ€” and are tracked by status from open to resolved.

How it works

๐Ÿ“ Raise a report

Click โ€œReportโ€ from wherever the issue occurred. Select a category, add optional evidence (text, images, screenshots), and explain what happened.

โš–๏ธ We investigate

Our compliance team reviews reports in stages. Depending on the situation, we may request more info, pause activity, or take immediate action.

๐Ÿ“ Tracked & visible to you

Youโ€™ll see the status of your report as it progresses โ€” Open โ†’ In Progress โ†’ Resolved or Closed. If action is taken, weโ€™ll confirm it discreetly.

User Benefits

๐Ÿ‘ Peace of mind

You donโ€™t have to wonder what happens after flagging an issue. Reports are visible, tracked, and actioned with full transparency.

๐Ÿ›ก Platform-wide protection

Reporting isnโ€™t just about a single issue โ€” it helps us catch repeat offenders and improve system trust overall.

๐Ÿงพ Evidence first

Reports are tied directly to platform data โ€” messages, jobs, leases โ€” so you donโ€™t have to rely on vague complaints or hearsay.